Resort Information

Welcome to Freestyle

Welcome to Freestyle Resort Port Douglas. This section covers arrival essentials, reception sup…

Reception & Tour Desk

Reception and the tour desk are open 8:00am-5:30pm daily . Dial 9 for assistance, tour advice,…

Check-in & Check-out

Check-in is from 2:00pm (after-hours by prior arrangement). Check-out is 10:00am . Late check-o…

After-hours Contacts

Resident managers can be contacted after hours for emergencies. Call/text/WhatsApp the number l…

Mail, Messages & Lost Property

Reception can send mail and postcards and sell postage stamps. Lost property is held for up to…

Wake-up Calls & Extended Stays

Set wake-up calls on your phone or contact Reception to arrange. If you wish to extend your sta…

Ordering & Housekeeping

Use the PWA to request housekeeping items, extra towels and in-stay services. Look for the Orde…